About Artificial Plants Unlimited
ABOUT US
Commercial & Residential Outdoor Rated Artificial Plant Solutions
For over 35 years, Artificial Plants Unlimited has been a peerless supplier of replica foliage, flowering plants, floral arrangements, living walls, and artificial hedges. We have developed close personal relationships with prominent supply sources in seven Pacific Rim nations. Artificial Plants Unlimited clients are thusly recipients of the latest in design and technological innovations.
With an emphasis on custom design and unparalleled realism, Artificial Plants Unlimited specializes in all types of faux plants, from succulent arrangement to 40’ fabricated trees, to themed topiary letters/numbers, even animals! Our local master artisans regularly produce custom-designed products that other companies will laugh off. Feel confident dealing with the preferred artificial plant fabrication supplier for the biggest names in Hollywood, gaming, and hospitality.
Don't see what you're looking for, or need assistance finding the right fit for your project? Give our skilled team of designers a call for free one-on-one consulting: 1-888-320-0626 or email us: sales@artificialplantsunlimited.com, or submit a Contact Us request.
SHIPPING INFORMATION
Most items are made to order and ship via LTL Freight. Some items may ship common carrier (UPS or FedEx) at our discretion. Most items ship FOB Carlsbad, California (San Diego County)
CANADA & INTERNATIONAL ORDERS
Please call us to determine proper shipping and exporting costs. 888.320.0626
WARRANTY
See full warranty terms and file claims by clicking here »
RETURN POLICY
Most items are custom made or made to order and are therefore non-returnable. Items that are regular stock items are returnable within 15 days of receipt of shipment as long as it is in its original condition. A full refund for the merchandise portion of the order will be issued for items meeting this condition. We can only refund shipping costs if the return is a result of our error.
CANCELLATION POLICY
Before order enters production, it is subject to a 10% cancellation fee. Once order is in production, it may not be cancelled.
STORAGE FEE POLICY
Orders cannot be released for shipment until receipt of the final balance. Any orders that remain at our distribution center for more than one week will be transferred to a long-term storage facility at the start of the second week. Depending on the order size, a $250-$500 transfer fee will be applied, and 1% of the order total will be charged per week of storage to the outstanding balance.
PRIVACY POLICY
This Privacy Policy governs the manner in which Artificial Plants Unlimited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.plantersunlimited.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Artificial Plants Unlimited.com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an ordersubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Artificial Plants Unlimited collects and uses Users personal information for the following purposes:
•To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
•To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
•To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
•To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Changes to this privacy policy
Artificial Plants Unlimited has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Artificial Plants Unlimited Carlsbad, CA 92011 Call Toll Free: 1-888-320-0626, or email sales@artificialplantsunlimited.com.